The DVDs series Collaborative Practice in ‘Action’ is copyright protected. DVDs are NTSC Region 0 formatted for use on computers. These DVDs may not be duplicated or transferred to websites. Trainers may use these DVDs in their local communities without any fee. Trainers may use DVDs and accompanying materials in 'for profit' trainings outside of their community for a fee, paid to PollakHeenan, LLC, of $150.00 per training, to be paid at the time of the ‘for profit’ training.
Returns are limited to purchases of PollakHeenan LLC products purchased directly from our website, directly from us via phone, in-person or at any event where we offer our products for sale.
All sales are final.
We will exchange a defective item for a new copy of the same item within 30 days of original date of purchase. Exchange policy is limited to the original purchaser only. Proof of purchase is required. Please contact us at 617.969.8389 or via email at email@example.com to obtain a return authorization. PollakHeenan will issue a postage-paid return and prepay shipping on the replacement item. We sell our products 'direct-only' and this offer does not apply to any purchase made through a third-party reseller.
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