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The Complete DVD Series

9 Dynamic Video Episodes • 4 Hours of ‘Real’ Work at Real Meetings

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The Complete DVD Series • $795.00
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DVD 1 • $149.00 Episode 1 35 minutes
How to Talk to a Prospective Client About Collaborative Law Demonstrates how a collaborative attorney develops rapport with a potential client and addresses the many questions clients have about how to get divorce Shows how the attorney responds to challenging questions, including the benefits and costs of a collaborative Team of professionals and the meaning of the disqualification agreement Preview Episode
DVD 2 • $99.00 Episode 2 35 minutes
Coach Conducting an Initial Interview with Client Demonstrates how the coach develops rapport with a new client and educates the client about the coach’s role Shows how the coach helps the client identify possible ‘triggers’ that could intensify emotions and makes mini-contracts with each client to coach them during the meetings Preview Episode
DVD 3 • $299.00 Episode 3 • 4 • 5 80 minutes
Building the Team Demonstrates how the professionals build their team, develop rapport and determine how they will work together Shows how they describe their respective roles, establish Team norms, and decide how they would like to receive feedback Preview Episode
Initial 5-Way Meeting Demonstrates how the Team of professionals accomplishes the many important tasks of a first meeting, including setting a collaborative tone, with the clients Demonstrates how the professionals carefully address with the clients all of the issues on the agenda: clarifying roles, identifying goals, generating guidelines for effective communication and addressing the legal issues to be covered Preview Episode
Professional Team De-brief after Initial 5-Way Meeting Demonstrates how the professionals come together after the initial 5-way meeting to share their individual experiences of what occurred at the meeting Shows the Team describing their observations, discussing what went well and what might have been done differently Preview Episode
DVD 4 • $349.00 Episode 6 • 7 • 8 • 9 90 minutes
Challenging Meeting; “Wife Wants to Introduce Son to Boyfriend” Demonstrates how the Team works together with the clients to address a difficult issue on the Agenda Shows the expression of intense emotions and how clients are provided support and suggestions on how to move past being ‘stuck’ Preview Episode
Attorney De-briefs with Client After Challenging Meeting Demonstrates how the attorney manages an angry client who is attacking his wife’s attorney Shows how the client is heard and understood and how trust between client and attorney manifests in the client calming down, able to go forward with the process Preview Episode
Innovative Problem-Solving Model Moves Clients Through Impasse Demonstrates a structured problem-solving model that engages clients and moves them through impasse Shows how the Team and the model helps the clients shift from a negative, positional place, to creative thinking that offers options and choice Preview Episode
Financial Neutral and Clients Grapple with “Who Gets the House” Demonstrates how options generated at the problem-solving meeting are explored with the financial neutral Shows the financial neutral reviewing the financial implications of each of the options with the clients Preview Episode

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"These videos are an outstanding learning tool. They turn theory into practice. Their rich content is inspiring and valuable for a practitioner of any conflict resolution process."

Dawn Effron, Esq., Adjunct Professor
New England Law School/Boston

Use These Videos and Materials:
- In your practice group
- In interdisciplinary traingins
- For individual practice
- To show prospective clients
- For marketing and educating your community
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Use Policy
The DVDs series Collaborative Practice in ‘Action’ is copyright protected. DVDs are NTSC Region 0 formatted for use on computers. These DVDs may not be duplicated or transferred to websites. Trainers may use these DVDs in their local communities without any fee. Trainers may use DVDs and accompanying materials in 'for profit' trainings outside of their community for a fee, paid to PollakHeenan, LLC, of $150.00 per training, to be paid at the time of the ‘for profit’ training.

Return Policy
Returns are limited to purchases of PollakHeenan LLC products purchased directly from our website, directly from us via phone, in-person or at any event where we offer our products for sale.

Refunds
All sales are final.

Exchanges
We will exchange a defective item for a new copy of the same item within 30 days of original date of purchase. Exchange policy is limited to the original purchaser only. Proof of purchase is required. Please contact us at 617.969.8389 or via email at info@pollakheenan.com to obtain a return authorization. PollakHeenan will issue a postage-paid return and prepay shipping on the replacement item. We sell our products 'direct-only' and this offer does not apply to any purchase made through a third-party reseller.

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